{"faqs":[{"id":"30c2498a-08d8-11ec-a1c0-0a30853c1a88","type":"Noise and Work hours","created":"2021-08-29T14:48:36.000Z","updated":"2023-03-03T16:55:44.000Z","is_residents":0,"order":1,"qas":[{"id":"631882ee-08da-11ec-a1c0-0a30853c1a88","faq_id":"30c2498a-08d8-11ec-a1c0-0a30853c1a88","question":"Are there certain times when construction people can work in River Oaks?","answer":"<p>Yes. Construction may not begin before 7:30 a.m. and cannot continue past 7:00 p.m. or dusk, whichever comes first.</p>","created":"2021-08-29T15:04:20.000Z","updated":"2023-02-27T19:19:19.000Z","order":112},{"id":"ac9ab027-0d81-11ec-a1c0-0a30853c1a88","faq_id":"30c2498a-08d8-11ec-a1c0-0a30853c1a88","question":"What are the hours for Saturdays and Sundays?","answer":"Construction may not begin before 9:00 a.m. and must be completed by 6:00 p.m. on Saturdays.  Construction work which causes any level of noise or disruption is not allowed on Sundays.","created":"2021-09-04T13:11:53.000Z","updated":"2021-09-04T13:11:53.000Z","order":196},{"id":"b27ddcf7-0d81-11ec-a1c0-0a30853c1a88","faq_id":"30c2498a-08d8-11ec-a1c0-0a30853c1a88","question":"Can construction work occur on a holiday such as Memorial Day or Labor Day? ","answer":"<p>No. Construction, demolition and third-party landscaping are not allowed on the following holidays: New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas.</p>","created":"2021-09-04T13:12:03.000Z","updated":"2023-02-27T19:19:42.000Z","order":201},{"id":"bafef517-0d81-11ec-a1c0-0a30853c1a88","faq_id":"30c2498a-08d8-11ec-a1c0-0a30853c1a88","question":"A painter is coming to my house.  There is no noise involved.  Can the painter work on Sunday?","answer":"Work which is on the interior of a home and which causes no level of disruption (including multiple vehicles parked in the front of your home) may occur any day between 9:00 a.m. and 6:00 p.m.  Please remember that if your worker has to do any work outside which creates noise (using a wood saw outside, using a tile saw outside, hammering, etc.), the work is not allowed on Sunday.","created":"2021-09-04T13:12:18.000Z","updated":"2021-09-04T13:12:18.000Z","order":208},{"id":"c0e529a4-0d81-11ec-a1c0-0a30853c1a88","faq_id":"30c2498a-08d8-11ec-a1c0-0a30853c1a88","question":"The house across the street is getting a new roof and the workers are listening to music with the volume very high.  Is that allowed?","answer":"<p>No. If noise from audio equipment is pervasive enough to hear in your home, please call our dispatcher at 713-622-0001. A patrol officer will be dispatched and will request the equipment be turned off.</p>","created":"2021-09-04T13:12:27.000Z","updated":"2023-02-27T19:19:51.000Z","order":210},{"id":"c6f40b55-0d81-11ec-a1c0-0a30853c1a88","faq_id":"30c2498a-08d8-11ec-a1c0-0a30853c1a88","question":"Are there restrictions about when yard crews can work?","answer":"<p>Yes. During the week, lawn maintenance by third parties is allowed between 8:00 a.m. and 5:00 p.m. On Saturdays, yard crews may work between 9:00 a.m. and 1:00 p.m. No work by yard crews is allowed on Sunday.</p>","created":"2021-09-04T13:12:38.000Z","updated":"2023-02-27T19:20:02.000Z","order":218},{"id":"cc40624c-0d81-11ec-a1c0-0a30853c1a88","faq_id":"30c2498a-08d8-11ec-a1c0-0a30853c1a88","question":"My yard crew comes on Monday, and that is Memorial Day.  Can yard crews work on holidays?","answer":"<p>No. Third party landscaping is not allowed on the following holidays: New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas.</p>","created":"2021-09-04T13:12:47.000Z","updated":"2023-02-27T19:20:09.000Z","order":223},{"id":"d1b608fd-0d81-11ec-a1c0-0a30853c1a88","faq_id":"30c2498a-08d8-11ec-a1c0-0a30853c1a88","question":"One of my son's household tasks is to mow the yard.  Are the rules the same for a property owner?","answer":"<p>A property owner or property occupant may perform yard maintenance tasks on any day between 8:00 a.m. and dusk. Property owners or property occupants may perform any yard maintenance task which does not produce noise at any time and on any day.</p>","created":"2021-09-04T13:12:56.000Z","updated":"2023-02-27T19:20:23.000Z","order":228},{"id":"d9de29c6-0d81-11ec-a1c0-0a30853c1a88","faq_id":"30c2498a-08d8-11ec-a1c0-0a30853c1a88","question":"The yard crew next door always starts mowing on Saturday at 8:00 a.m.  Will ROPO stop them?","answer":"<p>Yes. If any crews are starting before the times outlined above, please call ROPO dispatch at 713-622-0001. An officer will be sent to the property and ask the crew to respect the stated work hours</p>","created":"2021-09-04T13:13:09.000Z","updated":"2023-02-27T19:20:31.000Z","order":236}]},{"id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","type":"Garbage","created":"2021-08-29T14:48:44.000Z","updated":"2023-03-03T16:58:07.000Z","is_residents":0,"order":2,"qas":[{"id":"6fbd7c49-08da-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"Republic did not pick up my trash today.  What do I do?","answer":"<p>To report a missed trash pick up directly to Republic Waste, click <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://ropo.org/site-forms/266c4f2f-366e-11ec-a1c0-0a30853c1a88\">here</a>. You may also call them at 713-726-7300. Contacting Republic directly results in a case being opened to review your matter. If ROPO staff calls, a case is not generated. It is better for you to contact Republic, rather than ROPO staff calling or emailing Republic.</p>","created":"2021-08-29T15:04:41.000Z","updated":"2023-03-09T19:00:35.000Z","order":8},{"id":"4d357164-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"When is my trash picked up?","answer":"<p>Each household in River Oaks has trash picked up twice a week.\n<br>\n<br>On Tuesdays and Fridays, homes East of River Oaks Blvd. are scheduled for pick-up.\n<br>\n<br>On Mondays and Thursdays, homes West of River Oaks Blvd. are scheduled for pick-up.<br></p>","created":"2021-09-20T16:39:19.000Z","updated":"2022-01-12T14:16:46.000Z","order":21},{"id":"802a9254-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"Where is my trash picked up?","answer":"<p>To maintain the beauty of the neighborhood, back door trash pick-up is provided.  Please make sure your gates are unlocked so that trash personnel can remove your waste.  If, for some reason, trash personnel cannot access your back door area, please leave your trash outside the locked gate area in a visible but not obvious spot<br></p>","created":"2021-09-20T16:40:44.000Z","updated":"2022-01-12T14:16:59.000Z","order":32},{"id":"89dfd07b-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"How early could my trash be picked up?","answer":"<p>All back door trash needs to be accessible by 7:00 am.  As a courtesy to your neighbors, if you have items at curbside, please do not place them there until the morning of pick-up.  All household garbage shall be collected at the back door.<br></p>","created":"2021-09-20T16:41:01.000Z","updated":"2022-01-12T14:17:09.000Z","order":39},{"id":"92bf2fa0-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"What is the maximum amount of trash they will remove?","answer":"<p>There is a limit of no more than six containers, bags or bundles of trash (yard debris) may be placed at the back door.  Any amount in excess of the six bags mentioned above shall be placed at curbside, but we ask that you limit your total amount of trash to ten containers, bags or bundles at the curb.<br></p>","created":"2021-09-20T16:41:15.000Z","updated":"2022-01-12T14:17:26.000Z","order":49},{"id":"9c66947a-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"Do we have to use the biodegradable bags required by the City of Houston?","answer":"<p>No.  Standard trash bags are acceptable as long as they are designed to store refuse and are sufficiently strong not to break when lifted from the top.<br></p>","created":"2021-09-20T16:41:32.000Z","updated":"2022-01-12T14:17:45.000Z","order":57},{"id":"a49f97af-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"Do they pick up yard trimmings?","answer":"<p>Yes.  The first six bags of yard waste should be at the back door.  If you have more than six bags, place bagged grass clippings, leaves, branches and tree trimmings at the curb.  As a courtesy to your neighbors, please schedule your yard maintenance in accordance with your trash pick-up schedule.  For example, if your scheduled trash pick-up day is Thursday, please do not schedule your yard crew for first thing Friday morning so that bags have to sit curbside until the following Monday.  If your yard maintenance schedule conflicts with the garbage pick-up schedule, please ask your landscape crew to take the yard waste with them.<br></p>","created":"2021-09-20T16:41:45.000Z","updated":"2022-01-12T14:18:04.000Z","order":84},{"id":"b07ee1b6-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"What about brush and larger tree trimmings?","answer":"<p>Brush and larger tree limbs must be in lengths no longer than 4 feet with diameters not to exceed two inches and must be securely tied in bundles and we ask that the weight not exceed 45 pounds per bundle. <br></p>","created":"2021-09-20T16:42:05.000Z","updated":"2022-01-12T14:18:18.000Z","order":132},{"id":"b6bcf54d-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"I found a dead bird in my yard.  Can I put it in the trash?","answer":"<p>Dead animals may be bagged and placed at the back door for pick up.  Larger animals, or animals in the street, may be picked up by the City of Houston by calling 3-1-1.<br></p>","created":"2021-09-20T16:42:16.000Z","updated":"2022-01-12T14:18:33.000Z","order":154},{"id":"bcdd5f00-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"I got new carpet and have to get rid of the old.  Can it be picked up?","answer":"<p>Yes.  Old carpet must be cut into four foot lengths, rolled and tied, with bundles not to exceed 45 pounds.<br></p>","created":"2021-09-20T16:42:26.000Z","updated":"2022-01-12T14:18:56.000Z","order":166},{"id":"c2e7fea5-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"What about construction debris?","answer":"<p>If you are undergoing a major construction or renovation project, your contractor has the responsibility of removing construction debris from your home.  If a small project has been undertaken, such as the removal of a toilet or the replacement of fence boards, the debris from this type of project will be removed.<br></p>","created":"2021-09-20T16:42:36.000Z","updated":"2022-01-12T14:19:11.000Z","order":174},{"id":"c92d58b6-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"I just moved in.  What should I do with all the boxes?","answer":"<p>Boxes can be removed as part of your regular trash pick-up.  Please flatten the boxes for ease of removal and tie in bundles.  Be sure to properly bag 'peanuts' or other packing materials to prevent them from becoming airborne throughout the neighborhood.<br></p>","created":"2021-09-20T16:42:47.000Z","updated":"2022-01-12T14:19:28.000Z","order":182},{"id":"d4205240-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"I have some heavy items.  Can they be picked up?","answer":"<p>Heavy items can be removed on your regular pick-day.  Please make sure they are curbside that morning.  Please do not place refrigerators or freezers out for pickup without having them 'red tagged' (Freon drained).  If the refrigerators or freezers do not have a red tag, they cannot be removed.<br></p>","created":"2021-09-20T16:43:05.000Z","updated":"2022-01-12T14:19:46.000Z","order":191},{"id":"d9dd97cb-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"Are there any items which cannot be placed in the trash?","answer":"<p>Yes. Ammunition cannot be placed in the trash. Also, hazardous chemicals, or chemical based materials such as paint, gas, oil, insecticides grease, pool chemicals, oil filters, medical waste, propane tanks, batteries and other chemicals should not be placed in the trash cans. If you must dispose of these types of items, please contact the City of Houston Hazardous Waste Department at 713-551-7355 or visit their website at <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.houstontx.gov/solidwaste/hhw.html\">http://www.houstontx.gov/solidwaste/hhw.html</a> . Most household chemicals may be disposed of at the City of Houston Consumer Recycling Center at 5815 Southwest Freeway between Chimney Rock and Fountain View. Before driving over, you should confirm the best disposal of your item.<br>&nbsp;</p>","created":"2021-09-20T16:43:15.000Z","updated":"2023-03-10T16:22:10.000Z","order":199},{"id":"e2089b8c-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"I want to recycle.  Is that part of my trash pick-up?","answer":"<p>River Oaks and Republic Services is pleased to offer recycling at no additional cost to our neighbors.  Each home in River Oaks should have received a polycart for recycling.  Republic services picks up your recycling at your back door.  You do not need to separate your recycling items. <br></p>","created":"2021-09-20T16:43:28.000Z","updated":"2022-01-12T14:20:24.000Z","order":204},{"id":"f32baaad-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"What are my recycling days?","answer":"<p>West of River Oaks Boulevard, recycling is picked up on Mondays.  East of River Oaks Boulevard, recycling is picked up on Tuesdays.  Recycling occurs on your first trash day of the week.<br></p>","created":"2021-09-20T16:43:57.000Z","updated":"2022-01-12T14:20:44.000Z","order":209},{"id":"fb64eb87-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"What items can I recycle?","answer":"<p>Acceptable recycing materials include cardboard, newspaper, glass, aluminum, magazines, phone books, junk mail, plastic, plastic bags and tin cans.<br></p>","created":"2021-09-20T16:44:11.000Z","updated":"2022-01-12T14:20:56.000Z","order":214},{"id":"ffd7a45e-1a31-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"Is there anything I cannot recycle?","answer":"<p>Non-recyclable items include light bulbs, paint/solvents containers, hangers, mirror, tissue, styrofoam, windows, soiled pizza boxes and batteries.<br></p>","created":"2021-09-20T16:44:18.000Z","updated":"2022-01-12T14:21:08.000Z","order":219},{"id":"07075871-1a32-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"Why do my neighbors put their polycarts at the street when Republic is supposed to pick up at our back doors?","answer":"<p>If your neighbors consistently place polycarts at the curb, please let the ROPO office know by clicking <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://ropo.org/report-concern\">here.</a><br>&nbsp;</p>","created":"2021-09-20T16:44:31.000Z","updated":"2023-03-09T19:22:20.000Z","order":233},{"id":"123dc073-1a32-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"This blue cart is hideous and does not fit in my yard.  Do I have to keep it?","answer":"<p>As much as we would like you to be a part of our green efforts, no one can force you to recycle. If you do not want to keep your cart, email <a href=\"mailto:ropo-republic@republicservices.com\">ropo-republic@republicservices.com</a> or call Republic at 713-726-7300 and ask them to remove your cart.<br>&nbsp;</p>","created":"2021-09-20T16:44:49.000Z","updated":"2023-03-10T16:28:24.000Z","order":235},{"id":"1b21ec19-1a32-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"I moved to River Oaks from the Museum area.  We only had trash pick-up once a week.  Why does River Oaks have trash pick-up twice a week?","answer":"<p>A portion of your annual maintenance fee is used to contract for private trash pick-up.  As a result, we offer an increased schedule over regular City of Houston trash pick-up.<br></p>","created":"2021-09-20T16:45:04.000Z","updated":"2022-01-12T14:21:05.000Z","order":243},{"id":"218df70e-1a32-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"Where do I pick up my trash cans?","answer":"<p>River Oaks does not provide trash cans.  Lidded, rolling trash containers may be purchased at most home improvement stores.<br></p>","created":"2021-09-20T16:45:15.000Z","updated":"2022-01-12T14:21:04.000Z","order":264},{"id":"2c8dde3b-1a32-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"My neighbor leaves the trash can out for three days at a time.  What can you do?","answer":"<p>Please notify the ROPO offices by clicking <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://ropo.org/report-concern\">here</a>.&nbsp;<br><br>&nbsp;</p>","created":"2021-09-20T16:45:33.000Z","updated":"2023-03-09T19:18:54.000Z","order":275},{"id":"3421452b-1a32-11ec-a1c0-0a30853c1a88","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"My house keeps getting missed on trash pick-up day.  Why?","answer":"<p>There are a number of reasons your house could be missed. If your home is new, or has been vacant for a long period and now is occupied, Republic may not know you've moved in. Please click <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://ropo.org/garbage\">here</a> to inform them. A copy of your report is also sent to ROPO. If you leave your gate locked on pick-up day and have not placed your trash outside the gate, Republic will not be able to access your back door area to remove the trash. If your drive is blocked with cars or other access obstructions, there may not room for the Republic employees to roll their bins down your driveway and collect your back door trash. If there is ongoing construction on your street, it may be difficult for the Republic trucks to drive down the roadway. As a result, you might get missed when the employees must to travel a distance to retrieve your trash. &nbsp;If you have problems with your service, please click here.<br>&nbsp;</p>","created":"2021-09-20T16:45:46.000Z","updated":"2023-03-09T19:02:38.000Z","order":282},{"id":"3173a180-f0c2-11ec-875f-0afefe7ee9e0","faq_id":"35782c68-08d8-11ec-a1c0-0a30853c1a88","question":"Does ROPO or Republic Service provide trash bins?","answer":"<p>No. &nbsp;While Republic Service does provide a recycling bin, the purchase of trash bins is the responsibility of the homeowners. &nbsp;ROPO suggests you purchase a trash bin that has wheels and a connected lid for ease of use and discouraging animal intervention in your garbage.. &nbsp;Large trash bins can be purchased at stores such as Lowes and Home Depot.</p>","created":"2022-06-20T17:55:38.000Z","updated":"2022-06-20T17:55:38.000Z","order":283}]},{"id":"3784ec60-08d8-11ec-a1c0-0a30853c1a88","type":"Recycling","created":"2021-08-29T14:48:47.000Z","updated":"2023-03-03T17:10:22.000Z","is_residents":0,"order":3,"qas":[{"id":"7601bb81-08da-11ec-a1c0-0a30853c1a88","faq_id":"3784ec60-08d8-11ec-a1c0-0a30853c1a88","question":"Does River Oaks offer recycling services?","answer":"<p>Republic Services provides recycling service to the River Oaks neighborhood as part of your annual maintenance fee.</p>","created":"2021-08-29T15:04:51.000Z","updated":"2022-06-20T17:45:40.000Z","order":5},{"id":"71809ebb-1a32-11ec-a1c0-0a30853c1a88","faq_id":"3784ec60-08d8-11ec-a1c0-0a30853c1a88","question":"Free?","answer":"<p>Yes.<br>&nbsp;</p>","created":"2021-09-20T16:47:29.000Z","updated":"2022-06-20T17:45:48.000Z","order":37},{"id":"774fd659-1a32-11ec-a1c0-0a30853c1a88","faq_id":"3784ec60-08d8-11ec-a1c0-0a30853c1a88","question":"What day is our recycling picked up?","answer":"<p>If you live West of River Oaks Boulevard and your trash day is Monday, your recycling is picked up on Monday. If you live East of River Oaks Boulevard and your trash day is Tuesday, your recycling is picked up Tuesday.<br>&nbsp;</p>","created":"2021-09-20T16:47:39.000Z","updated":"2023-03-03T16:59:22.000Z","order":135},{"id":"878ab577-1a32-11ec-a1c0-0a30853c1a88","faq_id":"3784ec60-08d8-11ec-a1c0-0a30853c1a88","question":"Do I have to have a cart for each kind of recyclable item?","answer":"<p>Recyclable items do not need to be separated. All items can be placed in the same rollout container.<br>&nbsp;</p>","created":"2021-09-20T16:48:06.000Z","updated":"2022-06-20T17:46:31.000Z","order":142},{"id":"927385d6-1a32-11ec-a1c0-0a30853c1a88","faq_id":"3784ec60-08d8-11ec-a1c0-0a30853c1a88","question":"The containers are 65 gallons?  That's huge.  Why does it have to be so large?","answer":"<p>Because no sorting is required, a cart must be large enough to contain a variety of items such as cardboard boxes and cases of wine bottles from that 50th birthday party you just hosted.<br></p>","created":"2021-09-20T16:48:24.000Z","updated":"2022-01-12T14:22:40.000Z","order":144},{"id":"9a490904-1a32-11ec-a1c0-0a30853c1a88","faq_id":"3784ec60-08d8-11ec-a1c0-0a30853c1a88","question":"Do I have to roll that giant container out to the street on recycle day?","answer":"<p>No. Republic has agreed to back door pick up of recycling just as it provides back door pick up of trash. If you choose to place your trash outside your gate due to lack of access to your back door, you will need to roll the recycle container outside your gate as well. &nbsp;Bins may be rolled curbside, but we suggest you allow Republic to pick up your recycling and trash at the back door. &nbsp;If you must roll your bin curbside, &nbsp;we urge you to respect your neighbors by not rolling your bin out the day before your scheduled recycling day.<br>&nbsp;</p>","created":"2021-09-20T16:48:38.000Z","updated":"2022-06-20T17:50:19.000Z","order":162},{"id":"a31b32ef-1a32-11ec-a1c0-0a30853c1a88","faq_id":"3784ec60-08d8-11ec-a1c0-0a30853c1a88","question":"What can be recycled?","answer":"<p>Cardboard boxes, steel and tin cans, milk jugs (HDPE Natural), aluminum, magazines, office paper (please be sure confidential information is shredded), plastic bags, newspaper, P.E.T. plastics with #2 on them, laundry detergent bottles (HDPE Pigmented), junk mail, phone books, paper, paper bags. Please be sure any items containing food products are rinsed out before placing them in the recycle container.</p><p>&nbsp;</p><p>What about glass?</p><p>&nbsp;</p><p>Yes.</p><p>&nbsp;</p>","created":"2021-09-20T16:48:52.000Z","updated":"2023-03-09T19:23:15.000Z","order":173},{"id":"04656a84-1a33-11ec-a1c0-0a30853c1a88","faq_id":"3784ec60-08d8-11ec-a1c0-0a30853c1a88","question":"Am I required to recycle?","answer":"<p>Obviously, no one can be forced to recycle.  We hope you will consider taking advantage of this service being provided at no cost to you.<br></p>","created":"2021-09-20T16:51:36.000Z","updated":"2022-01-12T14:22:47.000Z","order":179},{"id":"207802a7-1a33-11ec-a1c0-0a30853c1a88","faq_id":"3784ec60-08d8-11ec-a1c0-0a30853c1a88","question":"I do not have a recycling bin.  What should I do?","answer":"<p>Pleases notify Republic Services by clicking <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://ropo.org/site-forms/266c4f2f-366e-11ec-a1c0-0a30853c1a88\">here</a>.<br>&nbsp;</p>","created":"2021-09-20T16:52:23.000Z","updated":"2023-03-09T19:23:45.000Z","order":188}]},{"id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","type":"Patrol FAQ","created":"2021-08-29T14:48:40.000Z","updated":"2023-03-03T17:11:05.000Z","is_residents":0,"order":4,"qas":[{"id":"d2bad09b-08d8-11ec-a1c0-0a30853c1a88","faq_id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","question":"Can the River Oaks Patrol monitor my alarm?","answer":"<p>Yes, to arrange this service contact the River Oaks Patrol at 713-622-0001. Alarm monitoring is a service available to all residents of River Oaks at no additional charge as part of your annual maintenance fee..</p>","created":"2021-08-29T14:53:08.000Z","updated":"2023-03-10T16:30:29.000Z","order":15},{"id":"dc6437a0-08d8-11ec-a1c0-0a30853c1a88","faq_id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","question":"How do I get a letter for a discount on my homeowners insurance for alarm monitoring?","answer":"<p>Contact the Captain of the Patrol and a letter will be issued through the patrol office.</p>","created":"2021-08-29T14:53:24.000Z","updated":"2023-02-27T19:21:03.000Z","order":23},{"id":"e3e4a607-08d8-11ec-a1c0-0a30853c1a88","faq_id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","question":"Who can I call to connect my alarm to River Oaks?","answer":"<p>The patrol maintains a list of those companies that are willing to connect a resident's system into our offices. Not all alarm companies are willing to do so. It is recommended that those interested in the service of the patrol - contact the patrol offices prior to calling outside alarm companies at 713-622-0001..</p>","created":"2021-08-29T14:53:37.000Z","updated":"2023-02-27T19:21:37.000Z","order":66},{"id":"ebbbcd08-08d8-11ec-a1c0-0a30853c1a88","faq_id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","question":"Does the River Oaks Patrol service alarm systems?","answer":"No, the patrol only monitors and responds. Alarm service and repair must be scheduled through a private alarm service company.","created":"2021-08-29T14:53:50.000Z","updated":"2022-01-12T14:14:46.000Z","order":70},{"id":"f2de3bbb-08d8-11ec-a1c0-0a30853c1a88","faq_id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","question":"When are the patrol offices open?","answer":"<p>The patrol offices never close. Patrol Officers and Dispatchers are on duty 24 hours a day for service to the neighborhood. &nbsp;This includes all major holidays.</p>","created":"2021-08-29T14:54:02.000Z","updated":"2023-02-27T19:22:04.000Z","order":106},{"id":"f8ff641d-08d8-11ec-a1c0-0a30853c1a88","faq_id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","question":"How do I report a crime?","answer":"<p>Call 713-622-0001 or 911 to report a crime \"in progress\" and an officer will be dispatched. Should a Constable be required on a scene, one will be dispatched.</p>","created":"2021-08-29T14:54:12.000Z","updated":"2023-02-27T19:22:28.000Z","order":110},{"id":"0c39aee2-08d9-11ec-a1c0-0a30853c1a88","faq_id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","question":"How do I place my house on house watch during vacation?","answer":"<p>Contact the River Oaks Patrol dispatch by telephone at 713-622-0001 or click <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://ropo.org/house-check\">here</a> to be directed to an on-line house form.</p>","created":"2021-08-29T14:54:44.000Z","updated":"2023-03-10T16:33:38.000Z","order":111},{"id":"13957b2e-08d9-11ec-a1c0-0a30853c1a88","faq_id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","question":"How can I hire an officer for a private function?","answer":"<p>Yes. ROPO officers may be contacted to work at private events. Should you be interested in hiring an off-duty ROPO officer to work at a private event, please contact Capt. Mark McMahon. Capt. McMahon may provide contact information for those officers who are interested in accepting off-duty positions. Please note that ROPO is not acting in a placement role for these officers and is not responsible for the actions, conduct or omissions of these individuals while serving in an off-duty position.</p>","created":"2021-08-29T14:54:57.000Z","updated":"2022-06-20T16:12:25.000Z","order":230},{"id":"5e9df045-08d9-11ec-a1c0-0a30853c1a88","faq_id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","question":"Do officers from the Houston Police Department work with River Oaks?","answer":"<p>HPD worked with River Oaks Patrol officers for many years. &nbsp;In 2022, River Oaks Patrol began contract with Precinct One to provide Deputy Constables to provide services to the neighborhood. &nbsp;The constables are able to assist River Oaks Patrol much in the way HPD was able to do so.</p>","created":"2021-08-29T14:57:02.000Z","updated":"2023-02-27T19:24:41.000Z","order":254},{"id":"62bb2c53-08d9-11ec-a1c0-0a30853c1a88","faq_id":"331472f9-08d8-11ec-a1c0-0a30853c1a88","question":"Can the River Oaks Patrol keep a key to access my home in case of emergency?","answer":"<p>No. The patrol monitors approximately 1500 properties and does not have the ability to maintain keys for private residences. The patrol has established protocols for emergency access. Please contact the patrol for guidelines to establish access in emergency situations.</p>","created":"2021-08-29T14:57:09.000Z","updated":"2023-02-27T19:24:50.000Z","order":273}]},{"id":"1cedd199-f82d-11eb-a659-0a30853c1a88","type":"Pets","created":"2021-08-08T09:43:40.000Z","updated":"2023-03-03T17:11:05.000Z","is_residents":0,"order":5,"qas":[{"id":"29defea5-f82d-11eb-a659-0a30853c1a88","faq_id":"1cedd199-f82d-11eb-a659-0a30853c1a88","question":"Are there any limitations on the types of pets you can have in River Oaks?","answer":"<p>Only generally recognized 'yard pets' are allowed in River Oaks and then only if they are kept solely as domestic pets and not for commercial purposes. No 'exotic' pets are allowed. 'Exotic' would be commonly considered 'wild' and not generally recognized as a yard pet.</p>","created":"2021-08-08T09:44:02.000Z","updated":"2023-02-27T18:58:23.000Z","order":47},{"id":"324cb630-f82d-11eb-a659-0a30853c1a88","faq_id":"1cedd199-f82d-11eb-a659-0a30853c1a88","question":"Do dogs need to be on a leash when outside the yard?","answer":"<p>River Oaks does not have specific rules about pets on leashes, but residents must be in compliance with City of Houston lease laws which state: Dogs and cats may not \"run at large\" in Houston. \"Running at large\" means going on public or private property without the owner or another person having direct physical control of the animal. An animal on a leash is considered to be under direct physical control of a person. When animals are not on a leash they must be otherwise restrained, either behind a fence or in some other enclosure that will prevent their escape.</p>","created":"2021-08-08T09:44:16.000Z","updated":"2023-02-27T18:58:35.000Z","order":56},{"id":"6ab4cce7-08d8-11ec-a1c0-0a30853c1a88","faq_id":"1cedd199-f82d-11eb-a659-0a30853c1a88","question":"I have to keep my cat on a leash when it is outside?","answer":"<p>Obviously, that would be difficult. The law is under City jurisdiction. ROPO reminds you that with our proximity to the bayou, there are known predatory animals like coyotes which can be dangerous for cats wandering the neighborhood. We urge you to be sure your feline friends are safe.</p>","created":"2021-08-29T14:50:13.000Z","updated":"2023-02-27T18:58:49.000Z","order":123},{"id":"7161ae78-08d8-11ec-a1c0-0a30853c1a88","faq_id":"1cedd199-f82d-11eb-a659-0a30853c1a88","question":"My neighbor's dog barks constantly. I've tried to talk to the neighbor about it and nothing is done.  Is there anything ROPO can do?","answer":"If a dog is barking incessantly, please call the ROPO dispatcher and let him or her know the address of the home having the problem.  An officer will be sent to discuss the matter.","created":"2021-08-29T14:50:24.000Z","updated":"2021-08-29T14:50:24.000Z","order":134},{"id":"77867c6d-08d8-11ec-a1c0-0a30853c1a88","faq_id":"1cedd199-f82d-11eb-a659-0a30853c1a88","question":"My child got a baby chick for Easter and now it is growing up.  Can I have a chicken in my yard?","answer":"<p>Permission to keep animals other than 'yard pets' must be granted by the Board of Directors on a case by case basis.</p>","created":"2021-08-29T14:50:35.000Z","updated":"2023-02-27T18:59:04.000Z","order":145},{"id":"7f8d5706-08d8-11ec-a1c0-0a30853c1a88","faq_id":"1cedd199-f82d-11eb-a659-0a30853c1a88","question":"My children want a pony.  Are horses or ponies allowed in River Oaks?\n","answer":"<p>Yes. As long as horses and ponies are used exclusively for domestic purposes, they are allowed. Please be sure to consider if having a pony or horse is feasible on your lot and whether it would present any sort of nuisance to the neighbors.</p>","created":"2021-08-29T14:50:48.000Z","updated":"2023-02-27T18:59:14.000Z","order":152},{"id":"8556c47e-08d8-11ec-a1c0-0a30853c1a88","faq_id":"1cedd199-f82d-11eb-a659-0a30853c1a88","question":"I want to have a pony ride for my child's birthday.  Can I do that?\n","answer":"<p>Yes. You will need a permit from the City of Houston.</p>","created":"2021-08-29T14:50:58.000Z","updated":"2023-02-27T18:59:22.000Z","order":159},{"id":"8d21a8ff-08d8-11ec-a1c0-0a30853c1a88","faq_id":"1cedd199-f82d-11eb-a659-0a30853c1a88","question":"I am having a Christmas party at the country club and want to deliver my guests there in a horse drawn carriage.  Is that permissible?","answer":"<p>Yes. You will need a permit from the City of Houston.</p>","created":"2021-08-29T14:51:11.000Z","updated":"2023-02-27T18:59:35.000Z","order":168}]},{"id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","type":"Parks","created":"2021-08-29T14:48:28.000Z","updated":"2023-03-03T17:10:58.000Z","is_residents":0,"order":6,"qas":[{"id":"ca4894ee-08da-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"Does ROPO own the parks and green spaces in River Oaks?","answer":"<p>No. ROPO owns no park or green space. All parks and green spaces are the property of the City of Houston, except the courtyards on Stanmore and Sharp Place.</p>","created":"2021-08-29T15:07:13.000Z","updated":"2023-02-27T19:00:13.000Z","order":4},{"id":"de70d19a-0d7f-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"But I see ROPO guys out working in the parks.  If we do not own the parks, why do they work there?","answer":"<p>ROPO works with the City of Houston Parks Department Adopt-a-Park program. ROPO has responsibility for the care of the parks and green spaces, but does not own them.</p>","created":"2021-09-04T12:58:58.000Z","updated":"2023-02-27T19:00:21.000Z","order":14},{"id":"e3c20a39-0d7f-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"How many parks are there in River Oaks?","answer":"<p>Actually, there is only one area designated by the City of Houston as a park. The rest of the areas are green spaces.</p>","created":"2021-09-04T12:59:07.000Z","updated":"2023-02-27T19:00:29.000Z","order":19},{"id":"e93a2254-0d7f-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"But ROPO owns the esplanade on River Oaks Boulevard, right?","answer":"<p>No. It, too, is a city owned green space.</p>","created":"2021-09-04T12:59:16.000Z","updated":"2023-02-27T19:00:37.000Z","order":31},{"id":"ef8c4cb9-0d7f-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"There are Lamar students playing soccer in the park out in front of my house and they are obviously not neighbors.  Can I call patrol and have the kids leave?","answer":"<p>No. The space is city owned, except the courtyards on Stanmore and Sharp Place. Everybody is able to use the park. They do not have to be River Oaks neighbors.</p>","created":"2021-09-04T12:59:27.000Z","updated":"2023-02-27T19:00:51.000Z","order":40},{"id":"f5463974-0d7f-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"But shouldn't my kids be able to play on the park since it is on my street instead of having to fight outsiders?","answer":"<p>Again, the space is city owned. Everybody is able to use the park on a first come, first serve basis.</p>","created":"2021-09-04T12:59:36.000Z","updated":"2023-02-27T19:01:00.000Z","order":46},{"id":"fc6c3e1c-0d7f-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"I think it would be terrific if ROPO would put up some playground equipment for the kids.  Can ROPO get that started?","answer":"<p>No. Most of what the areas our neighbors call 'parks' are actually green spaces. A 'park' must be at least three acres. Green spaces are less than three acres. For the city to install play equipment, the space must be at least three acres and designated as a park.</p>","created":"2021-09-04T12:59:48.000Z","updated":"2023-02-27T19:01:12.000Z","order":53},{"id":"02f2f3c8-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"I want to have my child's birthday party in the park outside my house.  We are going to rent a bouncy house which will be installed on the park for the day.  Can I reserve the park for the day?","answer":"<p>Yes. Parks and green spaces can be reserved for use by our neighbors. If you want exclusive use of the park for a period of time, you must apply for an Exclusive Use Permit which is issued by the City of Houston. There is a fee for this service payable to the City of Houston. &nbsp;If you are planning an event and want to be sure the park is freshly maintained, please <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://ropo.org/report-concern\">click</a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://ropo.org/report-concern\">here</a> and ROPO's grounds crew will prepare the area prior to your event. Please give us two weeks' notice in advance of your event so that our crew can add it to their schedule.</p>","created":"2021-09-04T12:59:59.000Z","updated":"2023-03-10T16:37:42.000Z","order":59},{"id":"0a6e4727-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"It doesn't seem fair that I should have to pay a fee to use the park for a birthday party.  What if I just have the party and don't pay the fee?","answer":"<p>You do not have to reserve the park with the City of Houston in order to have a birthday party. You need to understand that if you do not reserve the park with the City that any person has the right to be in the parks space at any time if you do not secure an exclusive use permit. Obviously, you do not have to invite them to the party, but patrol will not be able to ask outsiders to leave the park if you have not reserved the space with the City. It is your choice.</p>","created":"2021-09-04T13:00:12.000Z","updated":"2023-02-27T19:02:00.000Z","order":63},{"id":"11b4f594-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"I think ROPO should control who uses the River Oaks parks and we should be able to reserve them.","answer":"<p>Again, ROPO does not own the parks. It only maintains the space. The City of Houston owns the space.</p>","created":"2021-09-04T13:00:24.000Z","updated":"2023-02-27T19:02:09.000Z","order":74},{"id":"1aed76ae-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"Someone left a bicycle in the park but I don't know to whom it belongs.  Can you help me?","answer":"<p>Yes. Please call 713-622-0001 and report the location. &nbsp;Patrol will attempt to find the owner. &nbsp;If we are unable to find the owner of the property, we will bring it to the ROPO offices.</p>","created":"2021-09-04T13:00:40.000Z","updated":"2023-02-27T19:03:19.000Z","order":80},{"id":"239e2feb-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"Someone drove through the park last night and left deep, dangerous ruts.  What should I do?","answer":"<p>Please call 713-622-0001 to report the damage. &nbsp;ROPO employees come out to assess the situation.</p>","created":"2021-09-04T13:00:54.000Z","updated":"2023-02-27T19:04:53.000Z","order":87},{"id":"29b784df-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"I think something is wrong with the irrigation equipment in the park.  Water has been running a long time and there are big puddles in the street.","answer":"<p>Please call 713-622-0001 to report the matter. &nbsp;Our parks crew will be dispatched.</p>","created":"2021-09-04T13:01:04.000Z","updated":"2023-02-27T19:05:45.000Z","order":94},{"id":"2f37c472-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"A big tree limb fell from one of the trees in the park and is blocking part of the street.  Will you fix it?","answer":"<p>Please call 713-622-0001 and report the location. &nbsp;Our Parks Department personnel will be dispatched to assess the situation.</p>","created":"2021-09-04T13:01:14.000Z","updated":"2023-02-27T19:06:57.000Z","order":100},{"id":"3564af0d-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"The lawn crew from next door is blowing leaves and trash onto the park and into the catch basin drains.  Will you ask them to stop?","answer":"Yes.  Please call our dispatcher at 713-622-0001 and report the incident.","created":"2021-09-04T13:01:24.000Z","updated":"2022-01-12T14:10:03.000Z","order":107},{"id":"3ac9c629-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"If ROPO doesn't own the parks, why are you fixing things that go wrong?","answer":"<p>ROPO has care and custody of the parks and green spaces. Although we do not own them, we are committed to maintaining each of the spaces.</p>","created":"2021-09-04T13:01:33.000Z","updated":"2023-02-27T19:07:07.000Z","order":116},{"id":"4546c20d-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"There's a dead tree in the park.  Will ROPO come and cut it down?","answer":"No.  Although we have care and custody of the parks, no trees can be removed without an arborist from the City of Houston inspecting it and approving the removal.","created":"2021-09-04T13:01:51.000Z","updated":"2022-01-12T14:10:02.000Z","order":124},{"id":"4b24db56-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"Why doesn't ROPO make sure the parks are free of pet waste?","answer":"We are not sure if four men each working forty hours a week could keep up with the amount of pet waste in all the parks.  Therefore, we must rely on pet owners to clean up after their pets. If the pet owner is not the person walking the pet on a regular basis, the household staff member who walks the pet should be provided with waste bags and instructed that waste removal is part of the function of walking the family pet.  Please think about how distressing it is to your child to step in dog waste while playing in the park, and then consider if your pet contributes to that problem.","created":"2021-09-04T13:02:00.000Z","updated":"2022-01-12T14:09:57.000Z","order":220},{"id":"50686c58-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"I think the park outside my house would look better with seasonal blooming plants.  Will ROPO plant some?","answer":"ROPO defers any questions about landscaping to the River Oaks Foundation, a 501-C-3 organization.  The foundation was founded to ensure continuity in all of the parks and green spaces.  Foundation officers work closely with landscape designers to select plants which will complement the space, yet do not require an overly large amount of maintenance.  Because ROPO has only four groundskeepers on staff to maintain all of the green spaces in the neighborhood, care must be taken to select plants which will have an attractive look but will not overtax our limited crew.","created":"2021-09-04T13:02:09.000Z","updated":"2022-01-12T14:09:55.000Z","order":241},{"id":"551af53b-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"I am happy to plant the flowers myself.  Can I just do it?","answer":"<p>Please contact the River Oaks Foundation by clicking <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://riveroaksfoundation.org\">here</a> to discuss your ideas.</p>","created":"2021-09-04T13:02:17.000Z","updated":"2023-02-27T19:10:46.000Z","order":245},{"id":"5a137cf6-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"I would like to plant a tree in memory of my parents who lived in River Oaks all their lives.  How do I do that?","answer":"<p>Again, we ask that you contact the River Oaks Foundation by clicking <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://riveroaksfoundation.org\">here</a>.</p>","created":"2021-09-04T13:02:25.000Z","updated":"2023-02-27T19:10:02.000Z","order":252},{"id":"5ed4438c-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"What if I just plant the tree without their permission?","answer":"Please remember that the parks irrigation systems are designed to support the existing vegetation or redesigned when new trees are planted.  If you choose to plant the tree yourself, you risk disrupting the irrigation system in place or risk the tree dying because it does not have adequate water.","created":"2021-09-04T13:02:33.000Z","updated":"2022-01-12T14:09:52.000Z","order":258},{"id":"6443d81c-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"Can I make a donation to the River Oaks Foundation?  Is it tax-deductible?","answer":"<p>The River Oaks Foundation welcomes your support. Any contribution you make is tax deductible.</p>","created":"2021-09-04T13:02:43.000Z","updated":"2023-02-27T19:11:51.000Z","order":266},{"id":"6b277b31-0d80-11ec-a1c0-0a30853c1a88","faq_id":"2c237f1d-08d8-11ec-a1c0-0a30853c1a88","question":"I want to rent the building in Pumpkin Park.  What link do I click on?","answer":"<p>Pumpkin Park is not a River Oaks green space or park. Please contact the City of Houston for any matters related to Pumpkin Park.</p>","created":"2021-09-04T13:02:54.000Z","updated":"2023-02-27T19:12:00.000Z","order":277}]},{"id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","type":"Statues/Fountains/Play Equipment","created":"2021-08-29T14:48:52.000Z","updated":"2022-01-12T10:12:01.000Z","is_residents":0,"order":7,"qas":[{"id":"53382d20-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"We want to build a playhouse for our daughter.  What are the rules about playhouses?","answer":"<p>Playhouses must be located in the rear yard behind the building setbacks. &nbsp;This requirement is true of any play equipment, sports equipment, trampolines, basketball goals, soccer nets, batting cages, etc.</p>","created":"2022-01-11T18:00:13.000Z","updated":"2022-01-11T18:07:19.000Z","order":90},{"id":"5d9e43d5-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"My neighbor has a soccer goal in the front yard for her kids.  Is that allowed?","answer":"<p>Yes, soccer goals in the front yard are allowed, but the goal cannot be permanently affixed. &nbsp;The goal must be portable enough to be removed from the front yard on a regular basis.</p>","created":"2022-01-11T18:00:30.000Z","updated":"2023-02-27T20:24:15.000Z","order":105},{"id":"65c15df1-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"My son is playing basketball, but we do not have room for a goal in the back of the house.  Since soccer goals are allowed in front, why can't we have a basketball goal?","answer":"<p>You may have a basketball goal as long as it is not permanently affixed and can be easily removed from the front yard on a regular basis. &nbsp;To our knowledge, there are no full sized basketball goals which meet the outlined criteria. &nbsp;Soccer goals are usually lighter weight and can be removed without difficulty.</p>","created":"2022-01-11T18:00:44.000Z","updated":"2023-02-27T20:24:28.000Z","order":119},{"id":"6dc1dad5-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"My next door neighbor has had a soccer goal in the front yard for at least a year and, to my knowledge, it has never been moved.  Is there any recourse? ","answer":"<p>Please report this matter to ROPO by clicking <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://ropo.org/report-concern\">here</a>.</p>","created":"2022-01-11T18:00:57.000Z","updated":"2023-03-09T19:32:32.000Z","order":129},{"id":"74d4cf93-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"My husband gave me a topiary monkey for our anniversary.  Is that allowed in the front yard?","answer":"<p>Yes. &nbsp;Topiary constructed of natural growth is allowed in the front or side yard. &nbsp;However, topiary containing structural elements other than natural growth is limited to placement in the back yard, just like all other play and yard equipment.</p>","created":"2022-01-11T18:01:09.000Z","updated":"2023-02-27T20:24:43.000Z","order":141},{"id":"a29ac31c-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"The neighbor across the street has just brought in the most hideous yard sculpture ever.  Are we going to have to look at that piece of trash every day?","answer":"<p>It depends. &nbsp;If the neighbor has a corner lot and the sculpture is located behind the applicable front building setback and behind the applicable side setbacks adjacent to the street, then the sculpture is allowed to be visible from the street. &nbsp;If the neighbor has a corner lot, and the sculpture is placed nearer to the front property line than the front building setback, or nearer to the side property line adjacent to a side street than the applicable side setback, the sculpture is allowed only if it is not visible from the street. &nbsp;If it is a regular lot, the sculpture can be visible from the street if it applies with the setbacks for the property.&nbsp;</p><p>&nbsp;</p><p>Think of it this way: if your neighbor's house is on a corner lot and she places the sculpture within the correct front and side setbacks for the lot, and you can see it from the street, it is allowable under the current deed restrictions. &nbsp;Under other circumstances, it is not.</p>","created":"2022-01-11T18:02:26.000Z","updated":"2022-01-11T18:09:24.000Z","order":186},{"id":"ae9a3a4c-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"My wife's Dad wants to put up a swing for his granddaughter on the branch of the Live Oak in our front yard.  Can we do that?","answer":"<p>Yes. &nbsp;A single seat child's rope swing is allowed in the front yard, provided it is a color in keeping with the rest of the neighborhood. (A hot pink swing with sparkles, as attractive as it might be to a five year old, is not allowed.) &nbsp;Tire swings are not allowed in the front yard.</p>","created":"2022-01-11T18:02:46.000Z","updated":"2023-02-27T20:25:46.000Z","order":197},{"id":"ba087562-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"My next door neighbors have a giant iron bird bath in their side yard which you can see from the street.  It has been there since we moved in twenty years ago.  Recently the bird bath fell down due to rust and there is talk they are going to replace it with an even bigger bird bath.  Is that allowed?","answer":"<p>Probably not, if the birdbath encroaches on the property setbacks It sounds like the bird bath was in place prior to the deed restrictions restatement in 2006. &nbsp;At the time of the restatement, a \"grandfather\" clause was included stating that items which were permanently installed prior to 2006 did not have to be removed. &nbsp;However, the restated restrictions state, \"if such restricted item is voluntarily removed by the owner or occupant of the lot for any reason or becomes detached as the result of normal wear and tear or damage, it may not be replaced without compliance with the restrictions.\" &nbsp;If the old birdbath complied with the property setbacks and the new one continues to comply with the property setbacks, they are free to replace it (after it is submitted to ROPO for approval, of course).</p>","created":"2022-01-11T18:03:05.000Z","updated":"2023-02-27T20:26:23.000Z","order":206},{"id":"c2a54999-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"Okay, I understand about the grandfathering clause.  But other than what is outlined above, is there a way to get rid of something like that bird bath?","answer":"<p>Yes. &nbsp;If the house sells or is transferred, the item must be removed unless the restricted item remaining is approved by the Board of Directors in writing. &nbsp;Again, if it complies with the setbacks, then it will remain.</p>","created":"2022-01-11T18:03:20.000Z","updated":"2023-02-27T20:26:36.000Z","order":213},{"id":"cb3dc4a8-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"I heard ROPO said you could not have a flag pole in your yard.  Is that true?","answer":"<p>Flag poles are allowed in the front yard as long as the pole is of a reasonable height and is within the building setback lines. &nbsp;The Board of Directors may have denied a flag pole request because of the placement of the pole or because it was too large for the lot.</p>","created":"2022-01-11T18:03:34.000Z","updated":"2023-02-27T20:26:47.000Z","order":222},{"id":"d2a34ea5-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"My child wants a fort but there isn't room in the back yard.  Can we put it in the side yard?","answer":"<p>You could place a plastic fort which is not permanent and can be readily moved from the side yard. &nbsp;However, no permanent play structures may be placed in the side yard.</p>","created":"2022-01-11T18:03:47.000Z","updated":"2022-01-11T18:11:35.000Z","order":229},{"id":"dc1f9bde-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"I am thinking about buying a bench swing that is a replica of the original which is shown in photos of my house from the 1940's.  Would that be allowed in the front of the house?","answer":"<p>As long as the color and materials are compatible with the exterior colors of your residence--meaning that the colors are not extreme and compliment your residence. &nbsp;Extreme colors include, but are not limited to, fuchsia, canary, chartreuse and hot pink.</p>","created":"2022-01-11T18:04:03.000Z","updated":"2023-02-27T20:27:12.000Z","order":238},{"id":"e4a240c0-7308-11ec-a1c0-0a30853c1a88","faq_id":"3a61aeb7-08d8-11ec-a1c0-0a30853c1a88","question":"I have a large lot and my house sits toward the back of the lot.  I am thinking about installing a tall fountain with seasonal color beds in the middle of the lot between the house and the street.","answer":"<p>Sorry, but fountains are not allowed in the front of the house.</p>","created":"2022-01-11T18:04:17.000Z","updated":"2023-02-27T20:27:25.000Z","order":248}]},{"id":"3d1e217e-08d8-11ec-a1c0-0a30853c1a88","type":"Using Property for Business","created":"2021-08-29T14:48:57.000Z","updated":"2022-01-12T10:12:03.000Z","is_residents":0,"order":8,"qas":[{"id":"3fec1309-730a-11ec-a1c0-0a30853c1a88","faq_id":"3d1e217e-08d8-11ec-a1c0-0a30853c1a88","question":"Can I operate a home-based business in River Oaks?","answer":"<p>No, unless the business is unobtrusive and incidental to the primary use of the property. The term 'unobtrusive' means that there is not a business, professional or commercial symbol, structure, logo, icon, flag or sign on the lot; no related audio or visual displays (by any means) anywhere on the lot or on any vehicle parked on the lot with such a display; there are no clients, customers, employees or the like who go to the lot for any purpose; and the business activity is not otherwise apparent by reason of noise, odor, vehicle and/or pedestrian traffic.</p>","created":"2022-01-11T18:14:00.000Z","updated":"2022-01-11T18:16:58.000Z","order":67},{"id":"4a88e474-730a-11ec-a1c0-0a30853c1a88","faq_id":"3d1e217e-08d8-11ec-a1c0-0a30853c1a88","question":"I want to have a jewelry show in my home.  It will be one time and I do not consider it is a business.  Is there a rule against that?","answer":"<p>ROPO policies state that among prohibited activities are sales, auctions, showings or solicitations for immediate sales of goods and services from any residence even if the event benefits a charity.</p>","created":"2022-01-11T18:14:17.000Z","updated":"2023-02-27T20:28:01.000Z","order":79},{"id":"51e90d72-730a-11ec-a1c0-0a30853c1a88","faq_id":"3d1e217e-08d8-11ec-a1c0-0a30853c1a88","question":"I am a volunteer at a not-for-profit organization and they want me to have a fundraiser at my home.  Is this allowed?","answer":"<p>Yes, as long as the event is unobtrusive, as defined above. &nbsp;If you are expecting a large crowed, please contact River Oaks Patrol to advise them of potential traffic tie ups. &nbsp;We also suggest you consider providing valet parking for the event.</p>","created":"2022-01-11T18:14:30.000Z","updated":"2023-02-27T20:28:10.000Z","order":89},{"id":"58cc677c-730a-11ec-a1c0-0a30853c1a88","faq_id":"3d1e217e-08d8-11ec-a1c0-0a30853c1a88","question":"My catering business building is being renovated and I have to work out of my home.  Is this allowed?","answer":"<p>The policy states that there can be no catering operations of any kind.</p>","created":"2022-01-11T18:14:41.000Z","updated":"2022-01-11T18:14:41.000Z","order":99},{"id":"5f7eed45-730a-11ec-a1c0-0a30853c1a88","faq_id":"3d1e217e-08d8-11ec-a1c0-0a30853c1a88","question":"Does River Oaks allow estate sales or yard sales?","answer":"<p>Neither is allowed under any circumstances.</p>","created":"2022-01-11T18:14:53.000Z","updated":"2022-01-11T18:14:53.000Z","order":109},{"id":"653814fe-730a-11ec-a1c0-0a30853c1a88","faq_id":"3d1e217e-08d8-11ec-a1c0-0a30853c1a88","question":"My home has historic significance and I want to turn it into a museum.  Can I do that?","answer":"<p>No. &nbsp;Museums are not allowed.</p>","created":"2022-01-11T18:15:02.000Z","updated":"2023-03-02T15:34:33.000Z","order":118},{"id":"6b3cb32d-730a-11ec-a1c0-0a30853c1a88","faq_id":"3d1e217e-08d8-11ec-a1c0-0a30853c1a88","question":"I have an art studio in my back yard and want to use the front part for an art gallery?  Can I do that?","answer":"<p>Public galleries are not allowed.</p>","created":"2022-01-11T18:15:12.000Z","updated":"2023-03-02T15:34:50.000Z","order":125},{"id":"7396681f-730a-11ec-a1c0-0a30853c1a88","faq_id":"3d1e217e-08d8-11ec-a1c0-0a30853c1a88","question":"My corporation wants to buy a house in River Oaks and allow executives to stay there when they are in town for two or three weeks.  Is that allowed?","answer":"<p>Corporate lodging is not acceptable.</p>","created":"2022-01-11T18:15:26.000Z","updated":"2023-03-02T15:34:56.000Z","order":138}]},{"id":"4226dacf-08d8-11ec-a1c0-0a30853c1a88","type":"Signs","created":"2021-08-29T14:49:05.000Z","updated":"2022-01-12T10:12:10.000Z","is_residents":0,"order":9,"qas":[{"id":"c423a684-730b-11ec-a1c0-0a30853c1a88","faq_id":"4226dacf-08d8-11ec-a1c0-0a30853c1a88","question":"As a general rule, there are no advertising or announcement signs of any sort allowed in River Oaks.  This rule was stated as part of the original sub-division documents when River Oaks was founded in the 1920's and continues to this day. ","answer":"<p>.</p>","created":"2022-01-11T18:24:51.000Z","updated":"2022-01-12T14:24:50.000Z","order":1},{"id":"cc9d16e8-730b-11ec-a1c0-0a30853c1a88","faq_id":"4226dacf-08d8-11ec-a1c0-0a30853c1a88","question":"I just had a fence put up and the fence company put a small sign up in the corner.  Is that allowed?","answer":"<p>No advertising signage of any sort is allowed.</p>","created":"2022-01-11T18:25:05.000Z","updated":"2022-01-12T14:24:50.000Z","order":9},{"id":"d3defd2d-730b-11ec-a1c0-0a30853c1a88","faq_id":"4226dacf-08d8-11ec-a1c0-0a30853c1a88","question":"My child is on the honor roll at school and wants to put a sign in the yard.  Shouldn't that be okay?","answer":"<p>Unfortunately, no.</p>","created":"2022-01-11T18:25:17.000Z","updated":"2022-01-12T14:24:49.000Z","order":215},{"id":"e1a9409e-730b-11ec-a1c0-0a30853c1a88","faq_id":"4226dacf-08d8-11ec-a1c0-0a30853c1a88","question":"My realtor is having an open house.  The sign will only be there for Sunday afternoon.","answer":"<p>Even temporary advertising signs are not allowed.</p>","created":"2022-01-11T18:25:40.000Z","updated":"2022-01-12T14:24:49.000Z","order":224},{"id":"ef54e40e-730b-11ec-a1c0-0a30853c1a88","faq_id":"4226dacf-08d8-11ec-a1c0-0a30853c1a88","question":"My home has been selected for a prestigious home tour.  Surely I can have a sign for that?","answer":"<p>Again, there are no advertising signs allowed. &nbsp;If your home is selected to be on a tour of homes, please be certain the event coordinator is in contact with the ROPO offices. &nbsp;There are guidelines concerning ticket sales, parking, traffic patterns and other matters which must be approved prior to the event. &nbsp;We urge you to be sure that an agreement has been signed with ROPO before the day of the tour to ensure success of your event.</p>","created":"2022-01-11T18:26:03.000Z","updated":"2022-01-12T14:24:48.000Z","order":232},{"id":"f73c2747-730b-11ec-a1c0-0a30853c1a88","faq_id":"4226dacf-08d8-11ec-a1c0-0a30853c1a88","question":"The construction trailer across the street has a big banner on it advertising the company.  Isn't that against the rules?","answer":"<p>Yes. &nbsp;Please notify the ROPO offices by clicking here. &nbsp;We will inform the company that the sign must be removed.</p>","created":"2022-01-11T18:26:17.000Z","updated":"2022-01-12T14:24:47.000Z","order":242},{"id":"00c01f40-730c-11ec-a1c0-0a30853c1a88","faq_id":"4226dacf-08d8-11ec-a1c0-0a30853c1a88","question":"Are there ANY signs which are allowed in River Oaks?","answer":"<p>Yes. &nbsp;If a home is under construction, it is required that an emergency telephone number is available and normally these signs are posted on the construction fence. &nbsp;It is requested that these signs do not display the name of the construction company, but only the emergency telephone number. &nbsp;We ask that these signs be as unobtrusive as possible.</p><p>&nbsp;</p><p>The Texas Property Code mandates certain political signs are allowed. &nbsp;The signs must be displayed following the rules outlined by the code:</p><p>&nbsp;</p><p>Sec. 259.002. &nbsp;REGULATION OF DISPLAY OF POLITICAL SIGNS BY PROPERTY OWNERS' ASSOCIATION. &nbsp;(a) &nbsp;In this section, \"property owners' association\" has the meaning assigned by Section <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.statutes.legis.state.tx.us/GetStatute.aspx?Code=PR&amp;Value=202.001\">202.001</a>, Property Code.</p><p>(b) &nbsp;Except as otherwise provided by this section, a property owners' association may not enforce or adopt a restrictive covenant that prohibits a property owner from displaying on the owner's property one or more signs advertising a candidate or measure for an election:</p><p>(1) &nbsp;on or after the 90th day before the date of the election to which the sign relates; or</p><p>(2) &nbsp;before the 10th day after that election date.</p><p>(c) &nbsp;This section does not prohibit the enforcement or adoption of a covenant that:</p><p>(1) &nbsp;requires a sign to be ground-mounted; or</p><p>(2) &nbsp;limits a property owner to displaying only one sign for each candidate or measure.</p><p>(d) &nbsp;This section does not prohibit the enforcement or adoption of a covenant that prohibits a sign that:</p><p>(1) &nbsp;contains roofing material, siding, paving materials, flora, one or more balloons or lights, or any other similar building, landscaping, or nonstandard decorative component;</p><p>(2) &nbsp;is attached in any way to plant material, a traffic control device, a light, a trailer, a vehicle, or any other existing structure or object;</p><p>(3) &nbsp;includes the painting of architectural surfaces;</p><p>(4) &nbsp;threatens the public health or safety;</p><p>(5) &nbsp;is larger than four feet by six feet;</p><p>(6) &nbsp;violates a law;</p><p>(7) &nbsp;contains language, graphics, or any display that would be offensive to the ordinary person; or</p><p>(8) &nbsp;is accompanied by music or other sounds or by streamers or is otherwise distracting to motorists.</p><p>(e) &nbsp;A property owners' association may remove a sign displayed in violation of a restrictive covenant permitted by this section.</p><p><br>&nbsp;</p>","created":"2022-01-11T18:26:33.000Z","updated":"2023-03-02T15:45:26.000Z","order":257},{"id":"07a32a35-730c-11ec-a1c0-0a30853c1a88","faq_id":"4226dacf-08d8-11ec-a1c0-0a30853c1a88","question":"What about political signs? ","answer":"<p>Under certain circumstances, as outlined below, political signs are allowed, under the Texas Property Code.</p><p>&nbsp;</p><p>Texas Property Code - Section 202.009.</p><p>&nbsp;</p><p>Sec. 259.002. &nbsp;REGULATION OF DISPLAY OF POLITICAL SIGNS BY PROPERTY OWNERS' ASSOCIATION. &nbsp;(a) &nbsp;In this section, \"property owners' association\" has the meaning assigned by Section <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.statutes.legis.state.tx.us/GetStatute.aspx?Code=PR&amp;Value=202.001\">202.001</a>, Property Code.</p><p>(b) &nbsp;Except as otherwise provided by this section, a property owners' association may not enforce or adopt a restrictive covenant that prohibits a property owner from displaying on the owner's property one or more signs advertising a candidate or measure for an election:</p><p>(1) &nbsp;on or after the 90th day before the date of the election to which the sign relates; or</p><p>(2) &nbsp;before the 10th day after that election date.</p><p>(c) &nbsp;This section does not prohibit the enforcement or adoption of a covenant that:</p><p>(1) &nbsp;requires a sign to be ground-mounted; or</p><p>(2) &nbsp;limits a property owner to displaying only one sign for each candidate or measure.</p><p>(d) &nbsp;This section does not prohibit the enforcement or adoption of a covenant that prohibits a sign that:</p><p>(1) &nbsp;contains roofing material, siding, paving materials, flora, one or more balloons or lights, or any other similar building, landscaping, or nonstandard decorative component;</p><p>(2) &nbsp;is attached in any way to plant material, a traffic control device, a light, a trailer, a vehicle, or any other existing structure or object;</p><p>(3) &nbsp;includes the painting of architectural surfaces;</p><p>(4) &nbsp;threatens the public health or safety;</p><p>(5) &nbsp;is larger than four feet by six feet;</p><p>(6) &nbsp;violates a law;</p><p>(7) &nbsp;contains language, graphics, or any display that would be offensive to the ordinary person; or</p><p>(8) &nbsp;is accompanied by music or other sounds or by streamers or is otherwise distracting to motorists.</p><p>(e) &nbsp;A property owners' association may remove a sign displayed in violation of a restrictive covenant permitted by this section.</p><p><br>&nbsp;</p><h2>&nbsp;</h2>","created":"2022-01-11T18:26:44.000Z","updated":"2023-03-02T15:43:18.000Z","order":268}]},{"id":"46f283af-08d8-11ec-a1c0-0a30853c1a88","type":"Renting","created":"2021-08-29T14:49:13.000Z","updated":"2023-03-03T17:10:43.000Z","is_residents":0,"order":10,"qas":[{"id":"88212d45-730e-11ec-a1c0-0a30853c1a88","faq_id":"46f283af-08d8-11ec-a1c0-0a30853c1a88","question":"Are property rentals allowed in River Oaks?","answer":"<p>Yes. &nbsp;Leasing of the primary home on the lot is allowed for a period of no less than six months.</p>","created":"2022-01-11T18:44:39.000Z","updated":"2023-03-02T15:50:21.000Z","order":164},{"id":"9034a649-730e-11ec-a1c0-0a30853c1a88","faq_id":"46f283af-08d8-11ec-a1c0-0a30853c1a88","question":"Can I lease my garage apartment or quarters?","answer":"<p>Garage apartment or quarters may not be leased. &nbsp;Those premises must be occupied by 1) the home owner while the primary home is being remodeled or renovated, 2) Domestic workers or persons employed by the family such as a nanny, 3) House guests visiting on a temporary basis or 4) A member of the family living outside the main house.</p>","created":"2022-01-11T18:44:52.000Z","updated":"2023-03-02T15:50:33.000Z","order":171},{"id":"96e3aadd-730e-11ec-a1c0-0a30853c1a88","faq_id":"46f283af-08d8-11ec-a1c0-0a30853c1a88","question":"Do my tenants receive the same services from ROPO as I would receive if I was occupying the main house on the lot?","answer":"<p>ROPO does not distinguish between owners and tenants when providing services such as alarm monitoring, trash pick-up and house checks. &nbsp;However, if there is a deed restriction violation or if a modification is to be made to the property, the owner will be responsible for interacting with ROPO to resolve the pending matter.&nbsp;</p>","created":"2022-01-11T18:45:03.000Z","updated":"2022-01-11T18:45:03.000Z","order":177},{"id":"9dfef188-730e-11ec-a1c0-0a30853c1a88","faq_id":"46f283af-08d8-11ec-a1c0-0a30853c1a88","question":"Can my realtor put a sign in the yard saying the property is for lease?","answer":"<p>No. &nbsp;No business signs are allowed in River Oaks.</p>","created":"2022-01-11T18:45:15.000Z","updated":"2023-03-02T15:50:48.000Z","order":184},{"id":"a74c7a2a-730e-11ec-a1c0-0a30853c1a88","faq_id":"46f283af-08d8-11ec-a1c0-0a30853c1a88","question":"I didn't get my maintenance fee bill because my tenant did not forward it to me.  I don't think I should have to pay interest because the account is past due.","answer":"<p>It is the property owner's responsibility to provide ROPO with accurate billing information. &nbsp;Even if the tenant has committed to pay the maintenance fee bill, it is still the owner's responsibility that the annual obligation to ROPO is paid in a timely manner. &nbsp;If you are not receiving your bill from ROPO, please contact the Finance Department and provide an accurate billing address.</p>","created":"2022-01-11T18:45:31.000Z","updated":"2023-03-02T15:51:03.000Z","order":193}]},{"id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","type":"Coyotes","created":"2021-08-29T14:49:02.000Z","updated":"2023-03-03T17:10:43.000Z","is_residents":0,"order":11,"qas":[{"id":"c0b71b05-73b8-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"\nBecause River Oaks is close to the bayou, we share our neighborhood with many non-domesticated animals.  Recently there have been several coyote sightings in the neighborhood and neighbors have expressed their concern about the threat it poses.  We are providing information about coyotes so that you will have a better understanding of how they interact with the human species.","answer":"<p>.</p>","created":"2022-01-12T15:03:08.000Z","updated":"2022-01-12T15:03:19.000Z","order":24},{"id":"e2ce90a2-730a-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"What is a coyote? ","answer":"<p>Coyote (Canis latrans) is a member of the dog family. &nbsp; The coyotes in this area generally weigh about 20-30 pounds. &nbsp;They are usually gray in color. Coyotes have bushy tails and usually look like a small, skinny German shepherd dog.</p>","created":"2022-01-11T18:18:33.000Z","updated":"2022-01-12T15:03:19.000Z","order":45},{"id":"f074db08-730a-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"Where do they live?","answer":"<p>It is believed that most of our neighborhood coyotes live along the bayou. Coyotes live in dens formed of overgrown brush or within dense vegetation.</p>","created":"2022-01-11T18:18:56.000Z","updated":"2022-01-12T15:03:19.000Z","order":54},{"id":"f87f9e56-730a-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"Why are they coming to our neighborhood?","answer":"<p>Coyotes have been in Houston for many years. &nbsp;They are adaptable, clever creatures that have co-existed with humans since we began encroaching on their territory with the expansion of the city. &nbsp; Because their natural habitat has been disrupted, they go in search of other food sources.</p>","created":"2022-01-11T18:19:09.000Z","updated":"2022-01-12T15:03:18.000Z","order":61},{"id":"ff958129-730a-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"When are coyotes most active?","answer":"<p>Coyotes are generally nocturnal, but that does not preclude them being out in the daytime. &nbsp;They can cover a twenty mile territory per night if they are hunting, but will not go far if food is readily available.</p>","created":"2022-01-11T18:19:21.000Z","updated":"2022-01-12T15:03:17.000Z","order":76},{"id":"1452d291-730b-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"What do they eat?","answer":"<p>Coyotes are omnivorous. &nbsp;It is their nature not to want to expend too much effort to eat. &nbsp;As a result, they will eat whatever is easiest to access. &nbsp;If you leave food out for your dog or cat, or spread seed in your yard for birds, coyotes will happily eat it. &nbsp;If your teens leave out leftovers from last night’s pizza party, coyotes will feast. &nbsp;If you are leaving food garbage out in sacks which are easy to rip open, coyotes are there.</p>","created":"2022-01-11T18:19:56.000Z","updated":"2022-01-12T15:03:17.000Z","order":86},{"id":"28857c7a-730b-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"I thought they ate cats.  My neighbor’s cat disappeared after a coyote sighting.","answer":"<p>Coyotes will attack small pets and animals. &nbsp;Sometimes the behavior represents hunting and killing for the purposes of eating. &nbsp;Sometimes the behavior is a response to viewing the animals as a threat to the food source. &nbsp;Remember that coyotes tend to want to expend the least effort possible to find food. &nbsp;If you leave a bowl of food out for Puff, your cat, and Puff is sitting there eating it as the coyote approaches, the coyote believes Puff is encroaching and will kill Puff to access the food source. &nbsp;Once Puff has been killed, the coyote will carry the body away for another meal.</p>","created":"2022-01-11T18:20:30.000Z","updated":"2022-01-12T15:03:16.000Z","order":92},{"id":"30b3f6d4-730b-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"That doesn’t seem right.  I should be able to leave food out for my pet.","answer":"<p>Well, you can, but understand that the coyotes don’t know right from wrong. &nbsp;They just know they need to eat. &nbsp;If humans leave food out, coyotes eat it. &nbsp;If there is no human food, they attack and eat small animals.</p>","created":"2022-01-11T18:20:44.000Z","updated":"2022-01-12T15:03:15.000Z","order":101},{"id":"382021c2-730b-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"I think there is a coyote in my part of the neighborhood.  What should I do?","answer":"<p>First, do not leave any food sources accessible. &nbsp;Do not let your small pets wander at night. &nbsp;Do not let cats out who have been declawed or who are wearing a bell. &nbsp;Some residents have motion sensors installed on their sprinkler system and turn it on at night. &nbsp;If “critters” come into the yard, they are deterred by the sudden shower. &nbsp;If you should happen to see a coyote in your yard or nearby, make a loud noise to frighten it. &nbsp;Generally, coyotes are fairly shy around humans, but the more they are around humans, the less afraid they will become.</p>","created":"2022-01-11T18:20:56.000Z","updated":"2022-01-12T15:03:13.000Z","order":244},{"id":"45e60cd0-730b-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"Should I call patrol if I see one?","answer":"<p>Understand that there is little Patrol can do about reports of coyotes. &nbsp;It is sort of like reporting a raccoon or possum to patrol.&nbsp;</p>","created":"2022-01-11T18:21:19.000Z","updated":"2022-06-20T17:43:23.000Z","order":261},{"id":"4e189115-730b-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"Surely the City will come out and set a trap for a coyote.","answer":"<p>No. &nbsp;For every coyote trapped, there are several more coyotes who will take its place.</p>","created":"2022-01-11T18:21:33.000Z","updated":"2022-01-12T15:03:12.000Z","order":272},{"id":"541f4767-730b-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"Can I hire a trapper to get it?","answer":"<p>Sure. &nbsp;But understand that getting rid of one coyote will probably not solve the problem.</p>","created":"2022-01-11T18:21:43.000Z","updated":"2022-01-12T15:03:11.000Z","order":280},{"id":"5adfab42-730b-11ec-a1c0-0a30853c1a88","faq_id":"4006cf36-08d8-11ec-a1c0-0a30853c1a88","question":"What if a coyote attacks my child?","answer":"<p>Again, coyotes tend to be pretty skittish around humans, particularly active, noisy ones. &nbsp;The only instances in which coyotes have been known to attack humans are when the humans are trying to corner or trap them. &nbsp;As a parent, you probably teach your child not to try to pet unfamiliar animals. &nbsp;The same is true of any sort of wildlife—children should be taught not to approach any unfamiliar wild animal because the animal may perceive it is being attacked.</p>","created":"2022-01-11T18:21:54.000Z","updated":"2022-01-12T15:03:10.000Z","order":281}]},{"id":"44e9c46c-08d8-11ec-a1c0-0a30853c1a88","type":"How Maintenance Fees are Calculated","created":"2021-08-29T14:49:10.000Z","updated":"2023-03-03T17:10:34.000Z","is_residents":0,"order":12,"qas":[{"id":"b5d9176b-730d-11ec-a1c0-0a30853c1a88","faq_id":"44e9c46c-08d8-11ec-a1c0-0a30853c1a88","question":"How often are maintenance fees assessed?","answer":"<p>Maintenance Fees are assessed annually, in advance of the upcoming calendar year. &nbsp;Normally, fees are billed on or about November 19th.</p>","created":"2022-01-11T18:38:46.000Z","updated":"2022-06-20T14:21:39.000Z","order":6},{"id":"c11d63cc-730d-11ec-a1c0-0a30853c1a88","faq_id":"44e9c46c-08d8-11ec-a1c0-0a30853c1a88","question":"When do you start charging a finance charge?","answer":"<p>Maintenance fees are due January 1st and considered past due after January 31st. &nbsp;If fees are not paid by January 31st, a finance charge is assessed which equals 6% per anum or .005 per month for months past due. &nbsp; If your maintenance fee is not paid by February 1st, you will receive a statement showing a finance charge assessed. &nbsp;You will receive a statement for every subsequent month you are past due with additional finance charges being assessed.</p>","created":"2022-01-11T18:39:05.000Z","updated":"2023-03-02T15:46:03.000Z","order":29},{"id":"d0cccc46-730d-11ec-a1c0-0a30853c1a88","faq_id":"44e9c46c-08d8-11ec-a1c0-0a30853c1a88","question":"How are the maintenance fees calculated?","answer":"<p>Maintenance fees are assessed based on the square footage OF THE LOT (not the home).&nbsp; Each property in River Oaks is charged a base fee which is the same for every property.&nbsp; In addition to the base fee, a mill (or millage) charge is assessed per square foot and those charges are graduated as the size of lot increases.</p><p>&nbsp;</p><p>If a property is less than 33,000 square feet, a mill charge is assessed for the number of square feet in the lot.&nbsp;&nbsp;&nbsp; If the property is greater than 33,000 square feet but less than 200,000 square feet, the first mill charge is assessed for the first 33,000 square feet and a second charge is assessed for the additional square footage.&nbsp; If the property is greater than 200,000 square feet, the first 33,000 square feet are assessed at the first rate, the square footage up to 200,000 square feet are assessed at the second rate and the balance of the square footage over 200,000 is assessed at the third rate.</p><p>&nbsp;</p><p>In 2022, the mill charge for 33,000 square feet or less was .0426215436 per square foot.&nbsp; The mill charge for 33,000 to 200,000 square feet was .0153714759 per square foot.&nbsp; The mill charge for square footage in excess of 200,000 was .0093842108 per square foot.</p><p>&nbsp;</p><p>Let’s consider some examples:&nbsp;</p><p>&nbsp;</p><p>-a lot in River Oaks contains 11,520 square feet.&nbsp; For 2022, the owner is assessed a base fee of $1,932.27.&nbsp; The 11,520 (square feet) is multiplied by .0426215436 which equals $491.00.&nbsp; The owner’s bill is $1,1932.27 + 491.00 = $2,423.97 for 2022,</p><p>&nbsp;</p><p>-a lot in River Oaks contains 47,045 square feet.&nbsp; For 2022, the owner is assessed a base fee of $1,932.27. The first 33,000 square feet are assessed a .0426215436 mill charge equaling $1,406.51.&nbsp; The remaining 14,405 square feet are assessed at the second mill charge of .0153714759 which equals $215.89.&nbsp; The owner’s bill is $1,932.27 + 1,406.51 + 215.89 = $3554.67 for 2022,</p><p>&nbsp;</p><p>-a lot in River Oaks contains 209,252 square feet.&nbsp; For 2022, the owner is assessed a base fee of $1,932.27. The first 33,000 square feet are assessed a .0426215436 mill charge equaling $1,406.51.&nbsp; The next 167,000 square feet (200,000 minus 33,000 square feet) are assessed at the second mill charge of .0153714759 per square foot equaling $2,567.04.&nbsp; The remaining 9,252 square feet are assessed at the third mill charge of .0093842108 per square foot or $86.82.&nbsp; The owner’s bill is $1,314.92 + 941.22 + 1,735.28 + 58.86 = $5,992.64.</p>","created":"2022-01-11T18:39:31.000Z","updated":"2022-06-20T14:20:38.000Z","order":72},{"id":"f5a640a7-730d-11ec-a1c0-0a30853c1a88","faq_id":"44e9c46c-08d8-11ec-a1c0-0a30853c1a88","question":"How does ROPO determine if there should be a maintenance fee increase?","answer":"<p>The upcoming year's maintenance fee rates are set by the Board of Directors in November. &nbsp;The Board's budget committee reviews the current year budget to determine if there is a surplus or shortage. &nbsp;The budget committee then drafts a working budget for the upcoming year. &nbsp;A review of the two budgets helps solidify what future cash might be required. &nbsp;If there appears to be a substantial shortfall, a percentage increase is determined.</p>","created":"2022-01-11T18:40:33.000Z","updated":"2022-01-12T14:26:50.000Z","order":203},{"id":"fc04b260-730d-11ec-a1c0-0a30853c1a88","faq_id":"44e9c46c-08d8-11ec-a1c0-0a30853c1a88","question":"Shouldn't there be a roll-back of fee rates if there is a surplus?","answer":"<p>Just like your personal budget, ROPO considers it prudent to maintain a level of surplus funds in case of unexpected expenditures.&nbsp; The period after Hurricane Ike was an example of a time when budget had to be set aside to be sure neighbors were protected: the funds then in surplus were utilized to pay overtime for patrol and for the clean-up of our parks.&nbsp; Surplus funds may also be used for special projects.&nbsp; If there is an unexpected surplus during the budget year, ROPO will consider using the funds for a project benefitting the neighborhood or maintaining our ROPO office.&nbsp; In 2021, funds were utilized to re-asphalt the ROPO parking lot which was in desperate need of repair.</p>","created":"2022-01-11T18:40:44.000Z","updated":"2023-03-02T15:46:26.000Z","order":211},{"id":"05b15cbf-730e-11ec-a1c0-0a30853c1a88","faq_id":"44e9c46c-08d8-11ec-a1c0-0a30853c1a88","question":"What do I get for my maintenance fee?","answer":"<p>ROPO considers our neighbors receive excellent value for their maintenance fee. &nbsp;Your maintenance fee pays for</p><p>1) Round the clock protection of the River Oaks neighborhood by River Oaks Patrol. &nbsp;Precinct One Deputy Constables are also used in the patrol schedule allowing for immediate law enforcement intervention, if required. &nbsp;The average response time to a call for service is approximately two minutes. &nbsp;You may call our office any time you feel your safety might be at risk and we will respond.</p><p>2) House checks. &nbsp;If you are travelling and want to be sure your house is secure, you can call or complete an online form to put your house on house check. &nbsp;Officers will stop at your property each day to ensure there has been no breach of security over a twenty four hour period. &nbsp;Officers will also relocate newspapers or large packages which might indicate you are not in residence.</p><p>3) Complimentary alarm monitoring service at the ROPO offices. &nbsp;Rather than have your security system monitored by a company in Denver, Colorado, your system can be monitored by River Oaks Patrol staff. &nbsp;Our familiarity with the neighborhood and the neighbors helps us to do a more effective job of ensuring your safety than an out of state monitoring station. &nbsp;If the reporting situation is an emergency, our dispatcher can get an HPD officer on site quickly.</p><p>4) Twice-a-week, back-door trash pick-up. &nbsp;ROPO contracts with a private garbage company to provide this service to the neighborhood. &nbsp;Because a private company provides this service, heavier items or yard debris can be removed on your scheduled trash day. &nbsp;If the City of Houston provided trash pick up to River Oaks, trash would be picked up once a week at curbside with alternating months for heavy item pick up or large yard debris pick up.</p><p>5) Deed restrictions review. &nbsp;As Houston's most exclusive neighborhood, it is important to maintain not only the architectural integrity of the homes, but also to ensure that, as time and technology changes the way we live, so do the restrictions grow and change. &nbsp;The visionaries who planned River Oaks probably never imagined a world with back-up generators, computerized home security systems and solar panels for harnessing energy and, as a result, did not account for such items in the restrictions written to guide the neighborhood. &nbsp;Your maintenance fees allow for staff support to ensure that the old guidelines for the neighborhood are followed and new guidelines are developed when the need becomes apparent.</p>","created":"2022-01-11T18:41:00.000Z","updated":"2023-03-02T15:47:28.000Z","order":227},{"id":"1913eb3b-730e-11ec-a1c0-0a30853c1a88","faq_id":"44e9c46c-08d8-11ec-a1c0-0a30853c1a88","question":"Does ROPO charge any other fees?","answer":"<p>Yes. &nbsp;But the additional fees are cause-specific.</p><p>&nbsp;</p><p>There are fees incurred when a homeowner is going to make changes to the property, or when a new home is going to be built. These fees depend on the extent to which the property is being modified. Please consult the Deed Restrictions Department to learn more about Major and Minor Projects.</p><p>&nbsp;</p><p>If a property is being sold, there is a $400 transfer fee. &nbsp;If a property is being refinanced, there is a $150 refinance fee. &nbsp;If a Resale Certificate is required for a property sale, there is a $375 charge and a 10 day period to complete the Resale Certificate. &nbsp;If the certificate is needed more quickly, there are up-charges assessed, depending how soon the certificate is required.</p><p>&nbsp;</p><p>There is a $500 fee charged for changing a property’s physical address. &nbsp;There is a $1,500 charge for subdividing a lot.</p><p>&nbsp;</p><p>If an owner fails to appropriately maintain the property's yard, ROPO may take action to bring the yard or property up to neighborhood standards and bill the property owner for services provided. &nbsp;ROPO makes every effort to offer the owner the opportunity to remedy the situation his or herself before taking such action.</p><p>&nbsp;</p><p>If you live on one of the courtyards on Stanmore or Sharp Place, you and your neighbors living on the courtyard split in equal shares the cost of water/water meter for the common area. &nbsp;ROPO pays the water bill throughout the year. &nbsp;At the end of the calendar year, neighbors on each courtyard are assessed the total of the annual water bills for their courtyard divided by the number of neighbors who share the space.</p><p>&nbsp;</p><p>If additional fees are being considered for some reason, ROPO's Board of Directors makes every effort to ensure that the fees being assessed are only paid by those requiring the services.</p>","created":"2022-01-11T18:41:32.000Z","updated":"2023-03-02T15:47:55.000Z","order":267},{"id":"43b24308-730e-11ec-a1c0-0a30853c1a88","faq_id":"44e9c46c-08d8-11ec-a1c0-0a30853c1a88","question":"I've lost my maintenance fee invoice.  Can I get a duplicate?","answer":"<p>Yes. &nbsp;Please click <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://ropo.org/site-forms/7c9ba577-b9b5-11ec-a1c0-0a30853c1a88\">here</a> and our finance manager will send you a new invoice via email.</p>","created":"2022-01-11T18:42:44.000Z","updated":"2023-03-02T15:49:58.000Z","order":276}]}]}